Return & Refund
Charge Backs and Returned Checks
There shall be a charge of $100.00 for any charge-back on a purchase applied to that credit card. Any returned checks will be subject to a charge of $35.00.
Merchandise Variation
Due to the nature of wood, there may be slight variations in stain or grain of merchandise Due to the nature of marble, variations in the veining of marble are normal and expected. Any returns because of the variations due to the nature of wood and marble will be treated as a return based on customer preference and the provisions of Section 1.a shall apply.
Price Matching
If within 14 days of your purchase, United Furniture Warehouse offers the same item you purchased for less, you are entitled the entitle difference either as a refund or store credit. The Price Matching provisions shall not apply to sales of the following items: floor models, clearance items and discontinued items, and special orders.
Refund
If a refund is permitted cash and check payments will be refunded by Company check within 21 business days. Credit card payments will be credited directly to that credit card only. Financed purchases will be credited to that account Due to legal and contractual obligations all credit card payments and finance payments must be refunded to the original form of payment regardless of the status of customers account. No exceptions will be made, Customer shall also have the option of store credit.
Collections
Customer agrees to pay all fees and expenses incurred by United Furniture Warehouse, including, but not limited to, attorneys' fees and all costs relating to the collection of overdue balances.